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Frequently Asked Questions


Online food ordering allows customers to order food through a restaurant's own website or mobile app, or through a multi- restaurant's website or app. The customer can then choose to have the food delivered or picked up.

1. Your customer places a food order on your website, app or Facebook page.
2. The order is instantly pushed to your smartphone, tablet or Epos where you can review it and accept it.
3. You decide the pickup/delivery time and your answer is pushed right away, which makes the entire process short and effective.
4. You start cooking and can come back to the order anytime to see past or any pending orders.

There is no joining fee. How much you pay depends on what package you choose and any extra services you require. If you would like a quote, please fill in your details on the ‘become a partner’ page and we’ll get back to you.

No, you won’t need to have your FSA food hygiene rating, but it is favourable as your customers will be more satisfied.

Providing we have all your details and documents (contact details, address, proof of ownership, menu) we aim to launch your business within 2-3 working days.

No, you won’t be tied into any fixed contract with us or have any commitments towards us. You can leave whenever you like, the choice is up to you.